The Building a Better Business Committee's next free workshop will feature Randy Spitzer of Responsibility Cultures.
Randy will Discuss Taking Responsibility for Delivering "Customer Value"
Today customers have lots of choices, and as a result they're expecting more value for for their money. Businesses that can adjust quickly to changes in what customers expect will survive. Those that can't - won't survive. The question is: How can you ensure that your business is able to respond quickly to changes in the marketplace? In this workshop, you'll learn:
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- How to link responsibility and accountability for delivering customer value at every level of your organization.
- How to engage front-line workers in day-to-day business decisions like planning and setting priorities.
- How to build highly flexible customer-responsive systems.
If you would like to attend this event please send your RSVPs to officemanager@gigharborchamber.com
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